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Interlibrary Loan FAQ

    What is Interlibrary Loan (ILL)?

    Interlibrary Loan (ILL) provides materials that are not available in the Bailey/Howe Library.

    Who can use ILL?

    All University of Vermont faculty, staff, students and visiting scholars currently employed/registered with the University are eligible to request material.

    How do I request an ILL?

    You can request an ILL by using the ILLiad Interlibrary Loan system. Logon here.

    How much does ILL cost?

    Currently there is no cost. Should a fee be necessary, you would be contacted via email before the item is ordered.

    How long does ILL take?

    - Material is usually ordered 1-2 business days after the request is received.
    - Copies usually arrive in 2-7 business days.
    - Loans usually arrive in 7-14 business days.
    - Material that is difficult to obtain (e.g. media, rare items, etc.) may take longer.

    To check on the status of your request login to your ILLiad account here.

    What types of material can I request through ILL?

    Any material not owned by the UVM libraries can be ordered. Users who have long-term need of publications can recommend a purchase. Items that are in use may be recalled.

    What cannot be borrowed through ILL?

    Class textbooks/required material cannot be ordered through ILL. Textbooks should be purchased. Why?

    Although we will attempt to fill almost any other request submitted, the following types of material often are difficult to obtain and will take longer through interlibrary loan: reference sets, whole periodical issues, a/v materials, software, genealogy, test materials, maps, unpublished works, rare materials. Requests for this type of material will be processed, but owning libraries could decide not to loan the material. If that is the case, you will be notified via email.

    Archival material usually cannot be ordered through interlibrary loan. Please contact the interlibrary loan office with questions about archival material.

    How do I cancel an ILL request?

    Log into your ILLiad account.
    Click on the Transaction Number
    Click the red Cancel link at the top of the page
    If Cancel does not appear, contact the ILL office

    Where do I pick up my material?

    When the material arrives, you will be notified via e-mail. Items to be picked up are held at the Circulation Desk, Bailey/Howe Library. Loans cannot be sent through campus mail.

    Articles are sent electronically. To view articles, login to your ILLiad Account.

    How long can I keep my material?

    For books and other loaned items, the due date is always set by the lending library and may be recalled by the lending library at any time. Material cannot be kept for the entire semester. The due date is indicated on the band on the material. Unless otherwise indicated, renewals may be possible.

    To ask for a renewal on your item, please login to your ILLiad Account. For the renewal FAQ, click here.

    What are overdue penalties?

    - Material returned late is subject to a minimum $10.00 fine.
    - Recalled items are subject to a $20 fine.

    Who do I contact with questions?

    ILL office, 201C Bailey/Howe Library.
    Email: bhlibill@uvm.edu
    Phone: 656-2242.

Bailey / Howe Library

538 Main Street · Burlington VT, 05405-0036

ph: 802.656.2023 · fax: 802.656.4038

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